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1. Delivery (pick up) in one of our physical stores.
You can pick up personally your order in one of our ten stores, after contacting first the store, you have indicated as the point of delivery, in order to ensure that your products order is already there.
Picking up your order from our stores is not charged with any transportation costs and the time of delivery can be between 1-3 working days.
STORES AND POINTS OF DELIVERY OF ORDERS
MOSCHATO: LEFKADOS 17 -TEL .: 210 4832832
ARGYROUPOLI: ARGYROUPOLEOS 20- Tel .: 210 994 1320
GLYFADA: GR. PRESS 28-30- TEL .: 210 8985626
N. ERITHREA: CHAR. TRIKOUPI 141- TEL .: 211 1827010
LARISSA 1 : EMP. CENTRE PANTHEON PLAZA - 4 o KM Av. KARAMANLI -TEL .: 2410 671 775
LARISSA 2: AL. PANAGOULI 45 - PC 412 23 - TEL .: 2410 235 601
CHALKIDA: Papanastasiou 25 - PC 341 00 - TEl .: 22210 88 002
THESSALONIKI: ERMOU 4 - PC 546 25 - TEL .: 2310 501 900
DRAMA: VERGINAS 8 - PC 661 00 - TEL.: 2510 33808
NAOUSA: C. KONSTANTINIDI 2 - PC 592 00 - TEl .: 23320 27 427
CHANIA: APOKORONOU 62-64 - PC 731 00 - TEL .: 28210 92 042
2. Delivery by courier
Your order will be delivered by the courier company .
For purchases of 60,00 € and more shipping is FREE.
The transportation cost for purchases up to 60,00 € and for payment with credit card or paypal is 3,50 €
The transportation cost for purchases up to 60,00 € and for payment by bank transfer is 3,50 €
The transportation cost for purchases up to 60,00 € and for payment by cash on delivery is 5,50 €
For purchases of 120,00 € and more shipping is FREE.
The transportation cost for purchases up to 120,00 € and for payment with credit card, paypal or bank transfer is13,00€
3. Time of Delivery of Orders
Processing of your orders begins every day at 09:00 in the morning. Their preparation and their delivery to the courier company takes place between 15.00 -17.00 on the same day; this way you have the fastest delivery of your orders.
In doing so, we achieve the delivery of your order within 24 hours for the prefecture of Attica, between 24 -48 hours for other land destinations and for island destinations between 24-72 hours at the latest.
Below you can find the official Schedule of Delivery Times of ACS during working days.
The delivery of the products takes place from Monday to Friday from 09:00 till 19:00 and on Saturdays from 09:00 till 15:00.
If you wish the delivery of the parcel to take place during specific hours (morning: 09:00 – 14:00 or afternoon: 14:00-19:00), we would recommend for your convenience to report this in the relevant note field appearing in the final stage “Completion of Order” of your purchase.
For your keeping better informed, regarding the delivery of your order, kentia will send you via email the tracking number, which you can enter at the courier webpage, so as to be informed about the exact stage in which your order is and the exact time of delivery.
kentia.gr is not responsible for any delays in the delivery of the products, when the process involves imponderables. Indicatively, kentia.gr will not be responsible for any delays in delivery, due to intermediate loading – unloading areas, strikes of means of transportation or other kind of strikes that may affect the transfer of goods. In such event, we will contact you as soon as possible to arrange for a new delivery date.
Although we have taken every care for your information for any unavailability of a product, the probability exists that an unexpected shortage or unavailability of a product exists, for which the company, as already mentioned, bears no responsibility. However, even in such a case, kentia.gr will contact you in order to inform you, as soon as that is feasible, for the new time of delivery of the product you selected and is temporarily unavailable. If the product you selected is accidentally not announced by us that it is on temporary shortage or suspension, then again we shall contact you to arrange for the delivery of another product or for the cancellation of your order at no cost for both parties and for the interest-free refund of any money already paid within a reasonable time frame, without the company subsequently bearing absolutely any liability.
4. Delivery Abroad
kentia also executes deliveries abroad, however at a higher shipping cost. In particular, provided the customer completes his order, he contacts with the customers’ support service, so as, depending on the weight of his order, to calculate the relevant shipping costs. Provided the customer agrees with the final amount due (including the shipping costs), the order is completed.